Shipping & delivery

Last updated: 10 October 2026

Where we ship

We ship to the Netherlands, Belgium, Luxembourg, Germany and France. Parcels are shipped with tracking by PostNL, DPD or DHL; we choose the carrier for each parcel. In the Netherlands and Belgium you can also choose to collect your parcel from a pickup point near you at checkout, at the same rate. The carrier will tell you which point your parcel is waiting at.

If you live in the Netherlands or Belgium, you can also collect your order in Maasdijk for free, by appointment. After your order we'll get in touch to arrange a time.

Shipping costs

All amounts include VAT. You always see the shipping costs during checkout, before you place your order.

Delivery times

The expected delivery time is shown during checkout and in your order confirmation. Unless a fixed delivery date has expressly been agreed, delivery estimates are indicative. Your statutory rights apply if delivery is delayed.

As soon as your order is on its way, you receive an email with a tracking link.

Delivery address

You are responsible for providing a complete and correct delivery address. If you notice an error after ordering, contact us as soon as possible at klantenservice@padelcentrale.nl. We cannot guarantee that an address can still be changed once the order has been handed to the carrier.

Transport damage

Please inspect your order when it arrives. If the packaging or product is visibly damaged, contact us as soon as possible and, where possible, send photos. This does not affect your statutory rights.

The risk of loss or damage only passes to you when you, or someone you designated (other than the carrier), receives the parcel.